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Messaging the Parties

ODACC’s Custom System contains a “Messages” page (see Figure 7 below) that allows the Adjudicator, Parties, Representatives and ODACC to message one another. If a message is sent through ODACC’s Custom System, everyone who can access the adjudication will be able to view the message. This feature is designed to prevent ex-parte communications. 

After a message is sent through ODACC’s Custom System, an email will be sent to all individuals who have access to the adjudication, advising that a new message is available on ODACC’s Custom System.

FAQ: If the Respondent has not responded to the Notice of Adjudication, will he or she receive an email after a new message is sent through ODACC’s Custom System? 

Yes. If the Respondent has not responded to the Notice of Adjudication, the Respondent will receive an email from communications@odacc.ca after a new message is sent through ODACC’s Custom System. The email will contain the subject line of the message. The body of the email will direct the Respondent to ODACC’s Custom System to view the message. 

Figure 7: Messages Page

Use of Personal Email Accounts

For security and confidentiality reasons, Adjudicators should avoid emailing the Parties through their personal email accounts. For further information, Adjudicators are asked to contact ODACC at authority@odacc.ca.

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